Ops console

See every stay before it needs attention.

Stay boards, filters, bulk actions, trust queues, analytics, and AI oversight give operators one calm place to run the day.

Ops console

Every operating area, one editorial board.

  • Properties
  • Stays
  • Guests
  • Hosts
  • Tasks
  • Incidents
  • Trust
  • Recommendations
  • Analytics
  • Network
  • Settings
  • AI
admin.supernest.net
Operations · today

Risk queue visible

Risk visible

Turnovers tracked

Tracked

Proof required

Required

Stays on the boardsWorkflow states
  • Guest requestRouted
  • Cleaner proofReview
  • Owner approvalWaiting
V2 ops console

The admin console governs every backend feature that appears in the app.

Operators manage Concierge Mode, owner approvals, Trip Copilot, Guest Passports, Quality Graph, Revenue Lab, Compliance, Trust Vault, and Workforce OS.

Developer Platform adds scoped API workflows, webhook delivery logs, replay, data exports, sandbox controls, and audit trails.

AI Workbench gives admins workflow traces, replay, model/prompt experiments, budget policies, guardrails, and rollback context.

Availability and claim guardrails

Availability, geofencing, and direct booking controls depend on connected calendar, channel manager, payment, and market configuration.

Managed service, AI assistance, revenue recommendations, compliance workflows, partner bookings, and certification remain human-reviewed operational workflows, not guarantees of revenue, legal compliance, provider success, or uninterrupted service.

Navigation map

Every operating area has a clear place to live.

Properties

Status, ownership, filters, and actions stay visible at a glance.

Stays

Status, ownership, filters, and actions stay visible at a glance.

Guests

Status, ownership, filters, and actions stay visible at a glance.

Hosts

Status, ownership, filters, and actions stay visible at a glance.

Tasks

Status, ownership, filters, and actions stay visible at a glance.

Incidents

Status, ownership, filters, and actions stay visible at a glance.

Trust

Status, ownership, filters, and actions stay visible at a glance.

Recommendations

Status, ownership, filters, and actions stay visible at a glance.

Analytics

Status, ownership, filters, and actions stay visible at a glance.

Network

Status, ownership, filters, and actions stay visible at a glance.

Settings

Status, ownership, filters, and actions stay visible at a glance.

AI

Status, ownership, filters, and actions stay visible at a glance.

RoleAccessSurface
HostDashboard, inbox, properties, tasks, review protection, team settingsMobile app
GuestStay hub, arrival guide, chat, requests, local discovery, checkoutMobile app
CleanerSchedule, assigned tasks, checklist detail, photo proof, escalationMobile app
OperatorAdmin console, trust queues, analytics, bulk actions, AI controlsOps console
CompanionGuest stay access scoped to the invited tripMobile app
SuperhostGuest experience support, escalations, network standardsMobile and ops