Guest mobile
Stay card, arrival essentials, smart entry, AI concierge — every detail of the trip in one card.
For Guests
Your stay, already in hand.
SuperNest brings arrival details, house guide, local picks, requests, AI concierge, and host support into one place before you even arrive.
V2 for guests
Guests get a smarter stay without losing consent, privacy, or human fallback.
Trip Copilot builds weather-aware itineraries, shareable plans, map/export views, and booking request states with approval and cancellation paths.
Guest Passport stores consented preferences, companions, accessibility needs, favorites, memberships, and privacy controls.
Network Discovery, direct rebooking, Partner Marketplace, Quality Certified badges, and readiness cues are backed by certified inventory and operational state.
Availability and claim guardrails
Availability, geofencing, and direct booking controls depend on connected calendar, channel manager, payment, and market configuration.
Managed service, AI assistance, revenue recommendations, compliance workflows, partner bookings, and certification remain human-reviewed operational workflows, not guarantees of revenue, legal compliance, provider success, or uninterrupted service.
Your stay hub, from pre-arrival to checkout
Everything about your stay in one beautiful app. Arrival details, house guide, local tips, and a phase-aware home that adapts to where you are in your trip.
- Quick access to Wi-Fi, access codes, and house guide
- Phase-aware content: pre-arrival, arrival day, in-stay, departure
- Welcome message from your host with trip-specific details
- Stay phase drives what's surfaced — no manual switching
AI concierge for instant answers, humans when it matters
Ask any question through the chat. The AI answers from your stay guide. When something requires human judgment, the conversation routes to a SuperHost with full context.
- Drafted from property guide content with approved phrasing
- Stay signals surface sentiment for the responder
- Voice notes for hands-free or detailed requests
- One thread shared by guest, AI, and host
Local picks curated by your host
A curated Places module surfaces host picks and nearby Guest-ready essentials. When the host has not curated, a quiet empty state replaces the section.
- Host pick badges on curated places
- Guest-ready filters for arrival, in-stay, and departure
- Quiet empty state when the host has not curated yet
- Configured partner offers appear inline when active
Local guide · PlacesCurated
- Curated brunch spotHost pick
- Neighborhood walkGuest-ready
- Wine bar nearbyHost pick
- Café across the streetGuest-ready
Arrival is in your pocket
When your stay window opens, the app surfaces address, access, and parking instructions tied to the verified stay record.
- Verified stay address with access details
- Front-door access surfaced after invite verification
- Parking instructions appear from the property guide
- Status updates flow back into the same conversation
Product surfaces
One experience, four operating roles.
Guest, host, cleaner, and operations views share the same stay context — so every request, task, proof item, and escalation stays connected on its way through the team.
Host mobile
Inbox at a glance, occupancy, earnings, and an AI-drafted reply on every thread you haven’t opened yet.
Cleaner mobile
A turnover checklist with photo proof, next-arrival context, and escalations attached to the stay.
Operations · today
Risk queue visible
Risk visible
Turnovers tracked
Tracked
Proof required
Required
Stays on the boardsWorkflow states
- Guest requestRouted
- Cleaner proofReview
- Owner approvalWaiting
Ops console
Stay boards, trust queues, analytics, and bulk admin actions for the team behind every property.
Role-aware mobile app
The same SuperNest app opens in the correct mode for each person attached to the stay.
Mobile app01
Host
Dashboard, inbox, properties, tasks, review protection, team settings
Mobile app02
Guest
Stay hub, arrival guide, chat, requests, local discovery, checkout
Mobile app03
Cleaner
Schedule, assigned tasks, checklist detail, photo proof, escalation
Ops console04
Operator
Admin console, trust queues, analytics, bulk actions, AI controls
Invite → download handoff
From a sent invite to a stay-loaded app, in four well-named steps.
- 01 · Invite issued
Host or ops creates the invite; booking context travels with it.
- 02 · Code lands
Guest receives the code via email, SMS, or QR — never as a screenshot of a screenshot.
- 03 · App opens
Deep link opens the app first, with store and waitlist as honest fallbacks.
- 04 · Stay context
The invite hydrates the stay hub — no rebooking, no re-entry, no second screen.
For guests
Your next stay, elevated.
Open SuperNest through your invite or join the waitlist for app access.